Verizon Hates IP Phones – Cancels VoiceWing
I am going to guess that most of you did not even know Verizon offered a VOIP solution called VoiceWing for residential customers. I for one have never seen that guy on TV, you know the guy with glasses and like 1,000 other people standing behind him, mention anything about VOIP. In hindsight, I would have to guess those 1,000 people had nothing to do with it, because much like every other VOIP service I have ever tried, the Verizon line quality was rather poor. Perhaps it’s my internet connection, just my luck, or just the way it is. I don’t know and I don’t care.
What I do care about is that Verizon has discontinued the entire service and I know this will end up costing me more money and that’s not my idea of Fun Technology. On January 22, 2009 we received a “Dear John” letter from Verizon with the bad news. They are breaking up with me. That’s right, no more VoiceWing, no more inexpensive low quality VOIP phone and not even the common courtesy to give me a reach around, I mean suggest an alternative solution.
Click here for a copy of the Verizon VoiceWing Cancellation Letter.
From what little I can find out about the situation it appears that the problems may be related to the struggling firm with whom the service was sub-contracted. That, coupled with the obvious lack of commitment to VOIP by that guy with the glasses and his 1,000 buddies, was apparently enough to kill the program.
So my little cheap Verizon VOIP service will be no more as of March 31, 2009; but, as a parting gift, I can keep the phone number and that little box that the phone plugs into. Yeah!
P.S. Verizon guy with the glasses:
I will be dropping my Verizon cell service as soon as my contract expires and switching to AT&T. Yep that iPhone rocks!